If you are like most job-seekers, you close your resume with the phrase "references available upon request." While this statement appears harmless, maybe even senseless, in the hands of an employer or human resources professional, it could be dangerous.

Many job-seekers believe that their references will not be checked. This belief is a myth. References are more often checked than not. So, if this is the case, what can job-seekers do? Answer: Be prepared to provide the very best references possible. After all, this is the only area of the search process job-seekers have any control over.

Searching for a job is a process and listing references is just one part of this process. The following are a few things to keep in mind when asking references for their assistance as well as a few other job hunting tidbits:

1. Always ask permission before listing a reference. These people need to know that you are looking for a new opportunity and they may be contacted, not to mention that speaking to them first is just common courtesy.

2. Be sure each potential reference is comfortable vouching for you. If you think a reference is hesitant, offer them a polite out. For example, ask if the person would prefer to write a letter rather than be called by a potential employer.

3. Verify your reference information. Make sure all the contact information, such as phone number, company name, address and job title is correct.

4. Once you know who will serve as your references, present your list in a professional manner. Type the list onto letterhead stationery with your name and phone number. Be sure to use quality bond paper that matches your resume.

5. Provide your references with a current copy of your resume. This way they know what you have been doing. At the minimum, talk to them about your career goals and what you are emphasizing in your job search.

Consider discussing other people whom you and your references know could be contacted if the potential employer happens to ask for further references. You do not want any surprises. Remember, you are in control.

6. Touch base with your references throughout your search. Keep them informed of your progress. Your references also may be able to provide you with some job leads.

7. Remember, not all references are appropriate for all positions. Choose references based on the job requirements. If you are in a very active job search, you may want to rotate their names as a courtesy to them. This is assuming you have more than three references in the first place.

8. List the references based upon what they can say about you.  Just because a person holds the title of president, he or she may not be able to speak of your skills, talents or experience. The majority of those on your list should be former supervisors.

If you are applying for a management position, provide a name of someone you have supervised.

9. If the employer is calling references, this is a good thing! Remember, reference checking is often the last part of the hiring process

What if you are currently employed and job searching? If this is the case, list former supervisors, current colleagues, suppliers, vendors, or other external business and professional association contacts. At times like these, networking efforts pay off immensely.

Bottom line: employers just want to know you can do the job and not disrupt things. We all have areas that we can improve upon. Employers will be leery if all they get are glowing recommendations from your references. Select them wisely.

(Source: National Business Employment Weekly, Dec. 20-26, 1998)